QuickBooks Error H303 generally occurs when the company file requires an additional configuration. The main reasons that lead to QuickBooks errors h202, H101, H303, and H505 are many and hence, it is important to read further in order to learn the causes of such errors.
What is QuickBooks Error H101, H202, H303 and H505?
QuickBooks H series errors like QuickBooks error h505 or h202 are very common errors in multi-user environments. They could occur when you are trying to transfer a company file from one computer to another, but it is preventing you. Usually, it occurs when there is a company file being shared across a network. Make sure that you have the QuickBooks File Doctor installed, as this tool is specifically designed to handle these types of errors. It could also happen when you do not have QuickBooks installed on your server, using the Database manager. In case you do not, you should first add it before proceeding with the rest.
Causes of the QuickBooks error H101, H202, H303, or H505
Many problems can be the cause of QuickBooks Error H202 and other multi-user related errors:
QuickBooks Desktop is preparing to build connections with the company file but cannot communicate with the server.
QuickBooks services are not opening: QuickBooksDBXX or QBCFMonitor services are not running and should start on their own. QB File Doctor is likely to fix this better.
Hosting configuration settings are incorrect: It is important that only the server where the file is saved, should have hosting turned on. Another computer might have hosting turned on.
QuickBooks firewall ports are not set properly: The Windows Firewall is blocking the incoming and outgoing services to the company file. Again, QuickBooks file doctor is likely to fix it.
Server 2012 Essentials: While using Windows Server 2012 many such errors occur repeatedly.
Damaged QuickBooks Installation on Your Server: A damaged QuickBooks Database Server Manager may deliver this error while you try to begin the database service on your own.
Solutions to Fix QuickBooks Error H101, H202, H303, or H505
Solution 1: Download and use QuickBooks File Doctor
Step 1: Ensure that QuickBooks is Installed on your Server Computer
QuickBooks can be installed both with or without a license. Until QuickBooks is installed on your Server Computer, you cannot use multi-user mode.
Step 2: Download and access the QuickBooks File Doctor
Download and run the QuickBooks File Doctor in your server computer.
Double-click the QB File Doctor icon your desktop once you install QuickBooks File Doctor. You can also visit the File Menu and type File Doctor to do the same.
Step 3: Resolving Multi-User Hosting Errors through QuickBooks
Browse your company file locally on your server if it is not mentioned in the drop-down list.
- Choose to Check your network and tap on Continue.
- Select Server for as long as you are on your server computer.
- When you notice a notification regarding sharing your folder, tap on Yes.
Step 4: Did QuickBooks File Doctor Fix Your Error?
Try to start QuickBooks in a multi-user mode once you complete the process. If you continue to encounter QuickBooks errors H505 or H303, it means that the hosting is running on your workstation. In this way, it is important to resolve the problem and access QB File Doctor. Select Workstation instead of Server that is mentioned in the third step in the solution given below.
Solution 2: Check hosting and services
While working in a multi-user environment, hosting should only be available on the hosting device.
Step 1: Verify hosting
On each workstation (not the server or hosting computer), visit QuickBooks File menu > Utilities.
IMPORTANT: This step can be fulfilled even without opening a particular file.
If you observe Host Multi-User Access on the list, this computer is not hosting the company file. You can switch to a different computer.
Note: Do not alter anything if you see Host multi-user server.
In case you notice a Stop Hosting Multi-User Access, choose that option.
Step 2: Verify QuickBooks services
QuickBooks services (QuickbooksDBXX and QBCFMonitorService) require to be running on the server computer while dealing with QuickBooks Desktop in a multi-user mode.
- Press the Windows key + R key to bring up the Run box.
- Type services.msc, then, tap on Enter.Tip: You may look for services.msc on the Windows search bar.
- Right where the services window exists, scroll down and look for the QuickBooksDBXX service.
- Note: XX represents the year of QuickBooks Desktop you are troubleshooting.
- Double-click the QuickBooksDBXX service and ensure that the Startup Type is set to Automatic and service status is Running or Started.
- Choose the Recovery tab.
- Press the drop-down menu for the First failure, then select Restart the Service. This will instantly restart QuickBooksDB service if it fails. It is recommended you do the same for the second failure that occurs. To save the changes made, press OK.
- Redo the first 6 steps for QBCFMonitorService.
Open QuickBooks in multi-user mode on each affected workstation. If the problem continues to remain, ensure that QuickBooksDBXX service is included in the administrator group and has the correct permissions. When you face these errors and find difficulties while combating them or fixing them, then you must feel free to call our QuickBooks experts at our QuickBooks Enterprise Support Number 1-805-257-5030.